At JL Industries, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or mobile application.

Information We Collect

To process your orders and provide our services, we may collect:

• Full Name
• Mobile Number
• Email Address, if provided
• Billing and Delivery Address
• Preferred Lorry Parcel Office details, if applicable
• Order and Transaction Information

How We Use Your Information

Your information is used solely to:

• Process and confirm your orders
• Arrange shipment and delivery
• Contact you regarding your order
• Provide customer support
• Send order updates and invoices
• Improve our services and customer experience

Your Privacy Matters

JL Industries values your trust and respects your privacy.

We do not sell, rent, trade, or disclose your personal information to any third party for advertising, marketing, or commercial purposes.

Your personal information remains confidential and is used only for order processing, delivery coordination, customer support, and compliance with applicable laws.

Limited Information Sharing

We may share only the minimum required information with trusted service providers when necessary to complete your order, including:

• Lorry Parcel Service providers
• Courier and Logistics partners
• Payment Gateway providers

These partners receive only the information required to deliver the requested service.

Data Security

We employ reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

Cookies

Our website may use cookies and similar technologies to improve website functionality, enhance user experience, and analyze website performance.

Your Rights

You may contact us to:

• Access your personal information
• Update or correct your information
• Request deletion of your account, subject to legal and business record retention requirements

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.

JL Industries
Phone: +91 94429 04577